You can change your phone number within the same province, free of charge, using your online TELUS account. If you request to change your phone number with an agent, there will be a charge of $50.

Step-by-step instructions to change your number. Log in to My TELUS Select  Plans & devices

 

 

 

Select

Manage your phone number

. If you have multiple accounts with TELUS, please select the relevant account number. If you have multiple subscribers or phone numbers under the same account number, please select the phone number you want to change

 

 

 

 

Select Search for a new number

 

 

Select the Province and City from the available options and click Next

 

 

 

 

Select the area code and the first 3 digits from the available selections and click Next

 

 

Choose a number from the list provided and select Next

 

 

Review the confirmation screen and select Confirm

 

Note:

A message will be displayed advising that the existing number will be released to the available numbers pool and the new number will be active within 15 minutes, and will suggest restarting your device.